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wireless connections.
connect wireless devices to your modem.
Show me wireless instructions for:
a wireless capable Windows PC
a Mac
®
another wireless device
(e.g., Xbox, blu-ray player, PlayStation
®
, iPad
®
, etc.)
Windows PC
In the system tray (usually in the bottom right corner of your computer screen), click (or double-click) the icon for your wireless connection software (see examples below).
You should see a list of wireless networks. The list should include your modem's network and possibly others. Select your network and follow your software’s next steps.
Your network (2.4 GHz):
Your network (5 GHz):
Note: If you see
“Windows cannot configure this wireless connection,”
try a different icon in the system tray (see above for common icons). Another application is managing your wireless connections. You might have to contact your computer manufacturer and/or the wireless software company for additional help.
Enter your wireless network security key (password):
It is case sensitive. If entered correctly, your computer should wirelessly connect to the modem.
Test your wireless connection. If this computer is connected to the modem using a cable, unplug it. Open a new page in your browser. If you do not see a web page from the Internet, try repeating steps 1, 2, and 3 to reconnect.
After connecting your wireless computers or devices, click "
next
" to continue.
Mac
Click the AirPort
®
icon in the top menu bar and turn it on. It should list your wireless network and possibly others. If it’s not listed, try turning Airport off and back on. You can also try “Join Other Network” to manually enter your network name (SSID).
Your network name (2.4 GHz):
Your network name (5 GHz):
Enter your wireless network security key (password):
It is case sensitive. If entered correctly, your computer should wirelessly connect to the modem.
Test your wireless connection. If this computer is connected to the modem using a cable, unplug it. Open a new page in your browser. If you do not see a web page from the Internet, try repeating steps 1 and 2 to reconnect.
You can use these steps to wirelessly connect any Mac computer.
After connecting your wireless computers or devices, click "
next
" to continue.
Other Wireless Device
Specific instructions for connecting devices to your wireless network vary widely among devices. Oftentimes, specific instructions can be found by doing an Internet search for wireless instructions for you device (e.g., search for "Xbox wireless instructions").
That being said, nearly all wireless devices will include the following steps.
There will be some sort of menu with an entry for "settings" (or "network settings", etc.).
There will be an option for "wireless settings" (also could be named "wireless", "WiFi". etc.).
You should get to the point where you see a list of wireless networks. The list should include your modem's network and possibly others. Select your network and follow the next steps on your device.
Your network (2.4 GHz):
Your network (5 GHz):
Enter your wireless network security key (password):
It is case sensitive. If entered correctly, your device should give you some indication that it is now wirelessly connected.
After connecting your wireless devices or computers, click "
next
" to continue.
help
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800.201.4099
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